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Featured

UX Guide for Design

In this post, I will focus on the design process. This is the first in a series regarding the entire…

Matt ArnoldSeptember 26, 2023February 25, 2023
Uncategorized

Why User Research? Empathy

User Research Why do user research? How is it important? There is a simple answer and complex answers to these questions.…

Mat WinegardenSeptember 21, 2023February 25, 2023
Featured

Introducing Reference Study and more!

Watch Overview Video (3:32) Perform analysis on data collected outside of HandrailYou can now use Handrail’s note taking, analysis, and…

Sean McKaySeptember 13, 2023February 25, 2023
Uncategorized

5 Keys of Moderated Research

What Moderated Research Is | Five Keys Moderated research is a great tool for UX researchers to gain deeper understanding…

Eui YangSeptember 13, 2023February 25, 2023
Featured

Enhancements August 2019

Summer might be winding down, but our team continues to bring the heat! Our August updates include: Bulk importing participants OneDrive…

Sean McKayAugust 21, 2023February 25, 2023
Featured

A Conversation with Doug Powell

Recently I caught up with with Doug Powell, VP of Design at IBM and Handrail Board Member, for a conversation.…

Sean McKayAugust 7, 2023February 25, 2023
Featured

How to prove your startup can succeed (or fail)

Success starts with identifying a problem and then testing to see if you have the right solution When it comes to…

Mat WinegardenJuly 20, 2023February 25, 2023
Avoiding Vapor Research

Enhancements | July 2019

Hard to believe the year is half way over already! We’ve been busy updating Handrail to make your research efforts…

Mat WinegardenJuly 19, 2023February 25, 2023
New Feature Release

Enhancements | May 2019

The Handrail team is dedicated to helping researchers succeed and our mission is to inspire great design through human understanding.…

Mat WinegardenJune 1, 2023February 25, 2023
Corporate Innovation

6 Steps to Winning Support for UX

Building a Case for UX By now it’s obvious. Companies that invest in user experience are winning the war for…

Jennie BantaJune 1, 2023February 25, 2023
Featured

Doug Powell Joins the Handrail Board

Handrail is excited to announce that Doug Powell, Vice President of Design at IBM, has joined founder Sean McKay on…

Matt ArnoldMay 17, 2023February 25, 2023
News

Community and Craft Drive Strive

In early June, members of the Handrail team will be in Toronto for the UX Research Collective’s Strive conference. We…

Matt ArnoldApril 28, 2023February 25, 2023
New Feature Release

Enhancements | April 2019

The Handrail team is dedicated to helping researchers succeed.  Our mission is to inspire great design through human understanding. To…

Mat WinegardenApril 26, 2023February 25, 2023
Avoiding Vapor Research

Avoiding Vapor Research

Is your research in danger of becoming “vapor research”? Here’s how to avoid it!

Sean McKayApril 17, 2023February 25, 2023
News

Reflections & Projections

2018 was an amazing year for us at Handrail! We proudly sponsored several industry events and conferences. More importantly, we…

Matt ArnoldMarch 12, 2023February 25, 2023
Interview

7 Tips for Moderated Research

Let’s Get Started Once you’ve decided that moderated research is the right approach for your project, you will want to…

Eui YangFebruary 13, 2023February 25, 2023
Corporate Innovation

Five Considerations to Help Generate Insights

If organizations want to harness the power of customer insights, it’s critical that teams: Have a framework to organize and…

Matt ArnoldFebruary 3, 2023February 25, 2023
Continuous Discovery

How to Uncover Valuable Insights From User Research

Analysis and synthesis of your user research data is critical if you want people to act upon your study and…

Mat WinegardenJanuary 31, 2023February 25, 2023
User Experience

The Conversation Is the Method: The Importance of User Research

Conversations Over Methods I’m passionate about Design Thinking, yet I don’t have a preference for which method is best. This…

Matt ArnoldJanuary 19, 2023February 25, 2023
Featured

How to Craft Valuable User Research Questions

Conducting user research is the most rewarding form of uncovering and capturing actionable insights for your product and service, but…

Mat WinegardenJanuary 17, 2023February 25, 2023
Featured

5 signs you have outgrown Google and Excel for User Research

For years, I cobbled together various tools in order to help me plan, capture, analyze and share user research. I…

Mat WinegardenDecember 28, 2022February 25, 2023
Research at Scale

4 Ways To Improve UX Research Collaboration

It Doesn’t Have to Be That Difficult Working in teams can be frustrating and unnecessarily difficult. In this post, I’ll…

Matt ArnoldDecember 8, 2022February 25, 2023
New Feature Release

Updates & New Features - Nov. 2018

At Handrail, we are committed to helping you and your team get to insights faster. That’s why we’re excited to…

Mat WinegardenNovember 20, 2022February 25, 2023
User Experience

How to Make Sure Your Research Planning is Successful

At Handrail, our mission is to inspire great design through human understanding. Understanding people, their needs, and goals, in context, is critical to design success.

Matt ArnoldNovember 10, 2023February 25, 2023

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