In this post, I will focus on the design process. This is the first in a series regarding the entire…
Why User Research? Empathy
User Research Why do user research? How is it important? There is a simple answer and complex answers to these questions.…
Introducing Reference Study and more!
Watch Overview Video (3:32) Perform analysis on data collected outside of HandrailYou can now use Handrail’s note taking, analysis, and…
5 Keys of Moderated Research
What Moderated Research Is | Five Keys Moderated research is a great tool for UX researchers to gain deeper understanding…
Enhancements August 2019
Summer might be winding down, but our team continues to bring the heat! Our August updates include: Bulk importing participants OneDrive…
A Conversation with Doug Powell
Recently I caught up with with Doug Powell, VP of Design at IBM and Handrail Board Member, for a conversation.…
How to prove your startup can succeed (or fail)
Success starts with identifying a problem and then testing to see if you have the right solution When it comes to…
Enhancements | July 2019
Hard to believe the year is half way over already! We’ve been busy updating Handrail to make your research efforts…
Enhancements | May 2019
The Handrail team is dedicated to helping researchers succeed and our mission is to inspire great design through human understanding.…
6 Steps to Winning Support for UX
Building a Case for UX By now it’s obvious. Companies that invest in user experience are winning the war for…
Doug Powell Joins the Handrail Board
Handrail is excited to announce that Doug Powell, Vice President of Design at IBM, has joined founder Sean McKay on…
Community and Craft Drive Strive
In early June, members of the Handrail team will be in Toronto for the UX Research Collective’s Strive conference. We…
Enhancements | April 2019
The Handrail team is dedicated to helping researchers succeed. Our mission is to inspire great design through human understanding. To…
Avoiding Vapor Research
Is your research in danger of becoming “vapor research”? Here’s how to avoid it!
Reflections & Projections
2018 was an amazing year for us at Handrail! We proudly sponsored several industry events and conferences. More importantly, we…
7 Tips for Moderated Research
Let’s Get Started Once you’ve decided that moderated research is the right approach for your project, you will want to…
Five Considerations to Help Generate Insights
If organizations want to harness the power of customer insights, it’s critical that teams: Have a framework to organize and…
How to Uncover Valuable Insights From User Research
Analysis and synthesis of your user research data is critical if you want people to act upon your study and…
The Conversation Is the Method: The Importance of User Research
Conversations Over Methods I’m passionate about Design Thinking, yet I don’t have a preference for which method is best. This…
How to Craft Valuable User Research Questions
Conducting user research is the most rewarding form of uncovering and capturing actionable insights for your product and service, but…
5 signs you have outgrown Google and Excel for User Research
For years, I cobbled together various tools in order to help me plan, capture, analyze and share user research. I…
4 Ways To Improve UX Research Collaboration
It Doesn’t Have to Be That Difficult Working in teams can be frustrating and unnecessarily difficult. In this post, I’ll…
Updates & New Features - Nov. 2018
At Handrail, we are committed to helping you and your team get to insights faster. That’s why we’re excited to…
How to Make Sure Your Research Planning is Successful
At Handrail, our mission is to inspire great design through human understanding. Understanding people, their needs, and goals, in context, is critical to design success.