by Sean McKay and Kade Schemahorn Teams who do user research, particularly when they’re doing lots of it, are facing…
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The Risks of DIY Research Repositories
Sean McKay & Kade Schemahorn User research is proving valuable and is on the rise. That’s why so many organizations…
New Features: Insight Tagging & Tags Taxonomy Manager
The Handrail team is excited to announce the release of insight tagging and the tags taxonomy manager. You can now…
Stained glass skylight at the McGill University Faculty Club.
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UX Guide for Design
In this post, I will focus on the design process. This is the first in a series regarding the entire…
Introducing Reference Study and more!
Watch Overview Video (3:32) Perform analysis on data collected outside of HandrailYou can now use Handrail’s note taking, analysis, and…
Enhancements August 2019
Summer might be winding down, but our team continues to bring the heat! Our August updates include: Bulk importing participants OneDrive…
A Conversation with Doug Powell
Recently I caught up with with Doug Powell, VP of Design at IBM and Handrail Board Member, for a conversation.…
How to prove your startup can succeed (or fail)
Success starts with identifying a problem and then testing to see if you have the right solution When it comes to…
Enhancements | July 2019
Hard to believe the year is half way over already! We’ve been busy updating Handrail to make your research efforts…
6 Steps to Winning Support for UX
Building a Case for UX By now it’s obvious. Companies that invest in user experience are winning the war for…
Doug Powell Joins the Handrail Board
Handrail is excited to announce that Doug Powell, Vice President of Design at IBM, has joined founder Sean McKay on…
Avoiding Vapor Research
Is your research in danger of becoming “vapor research”? Here’s how to avoid it!
How to Uncover Valuable Insights From User Research
Analysis and synthesis of your user research data is critical if you want people to act upon your study and…
How to Craft Valuable User Research Questions
Conducting user research is the most rewarding form of uncovering and capturing actionable insights for your product and service, but…
5 signs you have outgrown Google and Excel for User Research
For years, I cobbled together various tools in order to help me plan, capture, analyze and share user research. I…
Top 3 Continuous Discovery Questions
Our most cherished products and services have the best user experiences. Think about it for a second. What are the…
Growing a Culture of Innovation in Enterprise through an Innovation Sprint
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Corporate Innovation
How to Create a Culture of Innovation in your Organization
Innovate or Die We live in a time of business model disruption. From the taxicab industry to historic retailers like…
Handrail has Integrated Cloud Storage UX Research Repository
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New Feature Announcement: Cloud Storage Integration
Handrail’s UX Cloud Storage Integration Keeps Your Team Organized Working in a team can mean research artifacts get lost or…
Did you seriously just say: ‘We don’t have time to talk to our users.’?
Did you seriously just say: ‘We don’t have time to talk to our users’? Because we sure have plenty of time…
How to Create Products People Absolutely Love with Continuous Discovery
User research should be a continuous activity. “Software development is an activity of discovery. We must take action to reveal…
“Ahhhh! You’re doing it wrong!”
“Ahhhh! You’re doing it wrong!” — Said every designer watching their first usability test I know exactly how you’re feeling right…
My Reflections on IA Summit 18
My Experience at IA Summit 18 I recently returned to work after an exhilarating time at IA Summit 18 in…
Agile-Friendly Ways to Think About Usability Testing
Agile and user experience have a tortured relationship, especially with regards to usability testing. Some combine it with bug testing, while others…
Agile 2.0 & The Evolution of its Methods
The way we understand Agile needs to evolve. Remember that our higher order objective is to validate our ideas the…