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Author: Matt Arnold

Stained glass skylight at the McGill University Faculty Club.

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Featured

UX Guide for Design

In this post, I will focus on the design process. This is the first in a series regarding the entire…

Matt ArnoldSeptember 26, 2023February 25, 2023
Featured

Doug Powell Joins the Handrail Board

Handrail is excited to announce that Doug Powell, Vice President of Design at IBM, has joined founder Sean McKay on…

Matt ArnoldMay 17, 2023February 25, 2023
News

Community and Craft Drive Strive

In early June, members of the Handrail team will be in Toronto for the UX Research Collective’s Strive conference. We…

Matt ArnoldApril 28, 2023February 25, 2023
News

Reflections & Projections

2018 was an amazing year for us at Handrail! We proudly sponsored several industry events and conferences. More importantly, we…

Matt ArnoldMarch 12, 2023February 25, 2023
Corporate Innovation

Five Considerations to Help Generate Insights

If organizations want to harness the power of customer insights, it’s critical that teams: Have a framework to organize and…

Matt ArnoldFebruary 3, 2023February 25, 2023
User Experience

The Conversation Is the Method: The Importance of User Research

Conversations Over Methods I’m passionate about Design Thinking, yet I don’t have a preference for which method is best. This…

Matt ArnoldJanuary 19, 2023February 25, 2023
Research at Scale

4 Ways To Improve UX Research Collaboration

It Doesn’t Have to Be That Difficult Working in teams can be frustrating and unnecessarily difficult. In this post, I’ll…

Matt ArnoldDecember 8, 2022February 25, 2023
User Experience

How to Make Sure Your Research Planning is Successful

At Handrail, our mission is to inspire great design through human understanding. Understanding people, their needs, and goals, in context, is critical to design success.

Matt ArnoldNovember 10, 2023February 25, 2023
Uncategorized

The Design Challenge: How to Plan Successful Projects

While design projects can seem overwhelming and chaotic, by taking the time to frame and articulate the challenge, you can…

Matt ArnoldNovember 10, 2023February 25, 2023
Uncategorized

Phase Three: Design

The Design Phase is the fourth installment in a series of posts regarding how organizations can leverage design to create…

Matt ArnoldSeptember 13, 2023February 25, 2023
Continuous Discovery

My Reflections on IA Summit 18

My Experience at IA Summit 18 I recently returned to work after an exhilarating time at IA Summit 18 in…

Matt ArnoldMarch 30, 2023October 17, 2023
Prototype

Prototyping: Build to Think, Build to Decide

Background Recently, at a Meetup of our local chapter of the IxDA (International Design Association), fifteen professionals discussed how we approach prototyping…

Matt ArnoldAugust 27, 2023February 25, 2023
User Experience

Phase Two: Discovery

The Discovery Phase is the third installment in a series of posts regarding how organizations can leverage design to create…

Matt ArnoldApril 6, 2023February 25, 2023
Featured

Phase Five: Deliver

The Deliver Phase is the sixth installment in a series of posts exploring how organizations can leverage design to create…

Matt ArnoldMarch 28, 2023February 25, 2023
User Experience

Phase One: The Design Challenge

The Design Challenge is the second in a series of posts regarding design and how organizations can improve their likelihood of…

Matt ArnoldFebruary 28, 2023February 25, 2023
Featured

Phase Four: Development

The Development Phase is the fifth installment in a series of posts exploring how organizations can leverage design to create…

Matt ArnoldFebruary 25, 2023February 25, 2023

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