In this post, I will focus on the design process. This is the first in a series regarding the entire…
Author: Matt Arnold
Doug Powell Joins the Handrail Board
Handrail is excited to announce that Doug Powell, Vice President of Design at IBM, has joined founder Sean McKay on…
Community and Craft Drive Strive
In early June, members of the Handrail team will be in Toronto for the UX Research Collective’s Strive conference. We…
Reflections & Projections
2018 was an amazing year for us at Handrail! We proudly sponsored several industry events and conferences. More importantly, we…
Five Considerations to Help Generate Insights
If organizations want to harness the power of customer insights, it’s critical that teams: Have a framework to organize and…
The Conversation Is the Method: The Importance of User Research
Conversations Over Methods I’m passionate about Design Thinking, yet I don’t have a preference for which method is best. This…
4 Ways To Improve UX Research Collaboration
It Doesn’t Have to Be That Difficult Working in teams can be frustrating and unnecessarily difficult. In this post, I’ll…
How to Make Sure Your Research Planning is Successful
At Handrail, our mission is to inspire great design through human understanding. Understanding people, their needs, and goals, in context, is critical to design success.
The Design Challenge: How to Plan Successful Projects
While design projects can seem overwhelming and chaotic, by taking the time to frame and articulate the challenge, you can…
Phase Three: Design
The Design Phase is the fourth installment in a series of posts regarding how organizations can leverage design to create…
My Reflections on IA Summit 18
My Experience at IA Summit 18 I recently returned to work after an exhilarating time at IA Summit 18 in…
Prototyping: Build to Think, Build to Decide
Background Recently, at a Meetup of our local chapter of the IxDA (International Design Association), fifteen professionals discussed how we approach prototyping…
Phase Two: Discovery
The Discovery Phase is the third installment in a series of posts regarding how organizations can leverage design to create…
Phase Five: Deliver
The Deliver Phase is the sixth installment in a series of posts exploring how organizations can leverage design to create…
Phase One: The Design Challenge
The Design Challenge is the second in a series of posts regarding design and how organizations can improve their likelihood of…
Phase Four: Development
The Development Phase is the fifth installment in a series of posts exploring how organizations can leverage design to create…