Not all insights are equal. Depending on the topic and audience, crafting an engaging insight may require more than just…
Enterprise Research Management: Succeeding with Research at Scale
UXRConference Bonus Talk | June 30th, 2020 | 30 min + QASean McKay, Founder & CEO, Handrail A few weeks…
A Picture is Worth 1000 Words: Images on Insights and the Analysis Board
We’ve just added a ton of visual impact to your workflow inside of Handrail. With support for images on insights…
Analysis Board 2.0 — Real Time Collaboration + Focus for More Effective Data Analysis
Handrail’s built-in workflow for analyzing user research data just got better. We rebuilt the Analysis Board from the ground up…
8 Teams that Love Having a User Research Repository
The work that user researchers do is incredibly valuable for designing features, sizing development efforts, setting roadmap priorities, and so…
Webinar: Getting Out of Research Debt
In recent years, there has been more focus on the importance of user research than ever before. Organizations are building…
Sell Your Boss on a Research Repository
A research repository is a single place to keep all your user research. At Handrail, we not only store research.…
A Starter Tags Taxonomy + Tips for Writing Tags
Establishing a tags taxonomy is a great step you can take to make research and insights more discoverable by people…
Handrail - Doing our part to ease the transition
I hope this finds you and your loved ones well. As we all know, COVID-19 has forced organizations to quickly…
Bringing on New Vendors Properly Isn’t Always the Easiest Thing, but It’s Worth It!
You had a need. You looked around, and there were a few software vendors that satisfied that need. You got…
An Overview of Handrail in 12 Minutes
The Handrail team has published a series of how-to videos covering key functionality. We’ve organized them into convenient playlists. You…
The Road to a Research Repository Begins with an Inventory
About once a week, we hear someone say something along these lines… “I just started a new job as Research…
Scaling UX Research in Your Org: Think Evolution, Not Revolution
For those in UX research, the scale of growth in this profession can feel like a revolution. We’ve gone from…
Consistency & Continuity: Key Ingredients to Scale User Research
The field of user research is exploding. So much so that a whole subfield has sprung up around operationalizing that…
10 User Research Trends in 2020
Here we are in 2020, well underway in the new decade, and tons of organizations are picking up steam around…
A Simple Framework for Classifying Research Questions for the Development of Products and Services
Research-Ops is exploding as teams are growing and working to build the maturity of their research practices. This is in…
Tips for Building a “Continuous Discovery” Practice
Once upon a time, we tried to figure out what products and features we should develop on an annual basis.…
Handrail’s New Home Page and Search Experience
The Handrail team is excited to announce the release of the new Home page to help your organization more easily…
Why your organization needs a taxonomy to make better decisions
by Sean McKay and Kade Schemahorn Teams who do user research, particularly when they’re doing lots of it, are facing…
A Simple Framework for “Democratizing” Research in Your Organization
Sean McKay & Kade Schemahorn More and more people across industries are recognizing the value of research to drive innovation…
The Risks of DIY Research Repositories
Sean McKay & Kade Schemahorn User research is proving valuable and is on the rise. That’s why so many organizations…
How to Have Conversations with Users
When you decide to have a conversation with your users, you should follow structured steps to prepare it since well-structured…
Time Saving Tips for User Researchers
Good User Research Takes Time The most common complaint among UX professionals is that research takes too much time, especially…
New Features: Insight Tagging & Tags Taxonomy Manager
The Handrail team is excited to announce the release of insight tagging and the tags taxonomy manager. You can now…