For years, I cobbled together various tools in order to help me plan, capture, analyze and share user research. I…
Agile
How to Create Products People Absolutely Love with Continuous Discovery
User research should be a continuous activity. “Software development is an activity of discovery. We must take action to reveal…
My Reflections on IA Summit 18
My Experience at IA Summit 18 I recently returned to work after an exhilarating time at IA Summit 18 in…
Agile-Friendly Ways to Think About Usability Testing
Agile and user experience have a tortured relationship, especially with regards to usability testing. Some combine it with bug testing, while others…
Agile 2.0 & The Evolution of its Methods
The way we understand Agile needs to evolve. Remember that our higher order objective is to validate our ideas the…
Top 3 Impacts on UCD & UX in 2018
Disclaimer: I am a Product Manager and User Researcher, not an attorney. This article was written for UCD and UX…