Simplifying the User Research Process

We’ve Made The Research Process Even Easier!

You spoke up and we listened. We all know that surveys can be an integral part of the user research process, so we recently added the ability to create and distribute them within Handrail. In addition we added multiple ways to distribute your surveys.  Now you can get really creative with how you capture customer insights and needs.

We think really you’ll love the new combination of features allowing you plan, capture, and analyze qualitative and quantitative data all in one place. This powerful pairing allows you to dive deep into user needs and solve difficult design and development problems even faster and more effectively than before.

There are so many ways you can now use Handrail. Here are just a few to help inspire you:

Guerilla Marketing

Handrail can be used on any device at any time in order to capture feedback in the wild. Pair this with the ability to have multiple users, you’ll be able to conduct more surveys and interview more customers in different locations at the same time. As a bonus, you’ll also be able to analyze that data in real time so you can make quick adjustments to the questions you ask in the field.

Customer Discovery

Validate your product/market fit with Handrail by quickly creating an interview guide. Use this to have deep conversations with current and potential customers to capture their wants, needs, and desires. Once complete, share it with your team so everyone can make informed design and development decisions faster.

Stakeholder Interviews

Moderated interviews aren’t just for users and customers. Handrail can help you capture, understand and prioritize key wants and needs from a stakeholder and business perspective too!

Moderated Usability Testing

Capture observations and utilize the metrics and measurements built into Handrail  to evaluate the usefulness, usability, and desirability of your product or service.

About Handrail

We built Handrail to help teams collaborate throughout the entire user research process. Plan, collect, analyze, store, and share your research all in one location. Sign up for a free 30-day trial today.

Jennie Banta

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