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Author: Charles Edge

Research at Scale

8 Teams that Love Having a User Research Repository

The work that user researchers do is incredibly valuable for designing features, sizing development efforts, setting roadmap priorities, and so…

Charles EdgeJune 2, 2023June 2, 2023
Research Repository

Sell Your Boss on a Research Repository

A research repository is a single place to keep all your user research. At Handrail, we not only store research.…

Charles EdgeMay 20, 2023May 20, 2023
Research at Scale

Bringing on New Vendors Properly Isn’t Always the Easiest Thing, but It’s Worth It!

You had a need. You looked around, and there were a few software vendors that satisfied that need. You got…

Charles EdgeMarch 17, 2023March 17, 2023
Research at Scale

Scaling UX Research in Your Org: Think Evolution, Not Revolution

For those in UX research, the scale of growth in this profession can feel like a revolution. We’ve gone from…

Charles EdgeFebruary 26, 2023
Research at Scale

10 User Research Trends in 2020

Here we are in 2020, well underway in the new decade, and tons of organizations are picking up steam around…

Charles EdgeFebruary 11, 2023February 11, 2023
Continuous Discovery

Tips for Building a “Continuous Discovery” Practice

Once upon a time, we tried to figure out what products and features we should develop on an annual basis.…

Charles EdgeJanuary 27, 2023February 25, 2023

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